Contact Us

Customer Support

If you need help while travelling, Australia-based case managers are here for you 24/7, with registered nurses and doctors available for overseas policies.


 To make a new claim or to check the status of an existing claim, head to our claims portal.

24/7 emergency assistance

Call emergency services immediately if your condition is life threatening. Call us as soon as you can on

 Please note additional charges may apply for any calls made from mobiles, public telephones or hotel rooms.